It’s true — there are still heroes looking out for the rest of us!
I’d like to give a big shout-out to David Lingren of Fair Trade Judaica, author of the Media Library Assistant plugin for WordPress. If you take a peek at the support threads for the plugin, you can see how diligent David is about solving the problems his users have.
Recently I’ve been looking for a few plugins to solve some other issues. I always look at the support threads first. For one thing, you can see if a plugin has been abandoned. But, and more importantly, you can also see how the developer handles issues — and how users are treated. It’s pretty discouraging to see some of the responses. The conversations back and forth get more and more heated and the thread is closed, usually without resolution. And . . . [Yes! There’s more!]
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